Google Vocalism is one of the most popular VoIP (Voice Over IP) services in use today. This is more often than not because the service is free unless you intend to port your actual prison cell phone number to the service.

The service is costless if you sign up for a unique phone number provided by Google, and you can forward whatsoever calls or messages to this number to your ain jail cell telephone. Unfortunately, there are occasions when Google Voice may not work. This could be not receiving new call notifications, not receiving new calls or messages at all, or non existence able to access your account at all.

In this article you'll learn the seven most common fixes for when Google Vox is not working.

ane. Log Into the Right Google Account

If you lot tin't even log into your Google Vocalism business relationship to remember your messages, in that location could exist several reasons.

The first matter to bank check is that you're logged into the right Google business relationship. This should be the account you lot used when you initially set up Google Vocalism.

From the Google search home page, select your profile image and make certain that you're really logged into that Google account.

If you're not, select Sign out and then log back into Google with the correct Google account.

2. Cheque Your Net Connection

This should go without saying, just if you can't access the internet, you won't exist able to admission Google Voice.

You may see an obvious error in your browser that you aren't connected to the internet. Or you may meet an fault in Google Voice that a connection is no longer bachelor.

There are a few ways you lot tin cheque this. Follow the links below to troubleshoot your specific internet connection outcome.

  • Net continued but still non working
  • Your cyberspace connection is only working intermittently
  • You tin't connect to your Wi-Fi network with Windows 10
  • Tin't connect to your Wi-Fi network with Android
  • Verify that your home Wi-Fi network is actually working
  • Troubleshoot a tiresome net connectedness

If you've confirmed that your cyberspace connection is fine, or you've fixed your connection but Google Voice is still non working, then you're ready to move on to the adjacent troubleshooting steps.

3. Install the Latest Version of Google Voice

If you're accessing Google Voice via your browser, you lot don't have to worry nearly the version of Google Vocalisation. Nonetheless, you should brand sure you lot're using the most recent version of Google Chrome, Edge, or Firefox.

You can admission and update the browser version on the browser About folio in nearly every browser. Commonly, y'all simply need to access this page, and the browser volition update itself.

If you're accessing Google Voice on your mobile device, visit Google Play or the Apple App Shop to make sure your app is updated.

four. Make Sure You've Properly Ready Google Voice

With Google Vocalisation, you can get a gratis phone number and then link incoming calls to that number to your smartphone.

If you've done this in one case and then forgotten about information technology, there are a few things that can go wrong.

  • Yous've purchased a new phone and installed Google Voice without redirecting calls to the new number.
  • You changed your phone number on your existing phone and didn't update Google Voice.
  • Your Google Voice account has been shut downwards or deleted.
  • You've set a 2nd Google Vocalism account and attempted to refer calls from that second number to the same phone.

Check your registered phone number in Google Voice, then confirm that the device you've registered is the mobile device yous currently own.

You can do this past selecting the gear Settings icon at the upper right of Google Voice. Then select Account from the left menu.

You'll see your Google Voice phone number under the Google Voice number section. You lot'll see your registered mobile device under the My devices section.

Note: If y'all're using Voice for Google Workspace for your business communications with multiple users, the registered administrator needs to correctly assign users a "license" to utilise the Google Voice account and ready their specific phone number. If yous're a fellow member of a Workspace, contact the Admin and make certain your Google Vox account has been activated and assigned a correct telephone number.

5. Cheque Do Not Disturb Settings

Fifty-fifty if you lot correctly set up Google Vocalisation to forward calls to your telephone or your spider web browser, it's possible you lot may not receive calls. There are a few issues that tin crusade this. Namely, Practice Not Disturb settings and Telephone call Answering settings.

Go into the Google Vocalism settings menu and select Do not disturb from the left navigation carte. Make sure the Practise non disturb toggle on the right is not enabled.

If this toggle is enabled, you won't receive any incoming call notifications from Google Vocalisation.

6. Check Telephone call Answering Settings

Some other setting that tin pb to Google Vocalization not working with incoming calls are the Call Answering settings. You'll find this in the Google Vocalism Settings menu. Select Calls from the left navigation pane.

Expect for the Incoming calls section on the right and the My devices section under that. For each device y'all want to receive Google Voice calls on, brand certain the toggle switches to the right of those are enabled.

vii. Take You lot Used Google Voice Lately?

Some reports from users say that their Google Vocalism service simply stopped working afterwards they failed to open Google Voice and use it directly for a long fourth dimension.

The outset thing to try is logging back into your Google Voice account and checking recent messages. Just this activity alone may reactivate your business relationship and prepare problems with not receiving notifications.

However, a more serious business organisation may exist that your access to Google Voice has been revoked entirely. This can happen for a couple of reasons.

  • Y'all haven't made a telephone call or received a text or even bothered listening to your Google Voice voicemails in more than six months.
  • You ported over your one-time cell phone number to apply in Google Voice, only failed to pay the $20 fee for this option.

In either of these cases, y'all'll not but lose access to the Google Vox service, only you'll lose your Google Voice phone number entirely.

Don't worry though; you lot'll withal take 45 more days to accomplish out to Google Support and repossess your Google Voice phone number.