Can I Cancel the Myntra Return Request and Return Again
Do you lot take questions about the Flipkart returns policy? This uncomplicated guide will aid you lot understand how the Flipkart product returns process works, making your shopping and returns experience smooth and convenient
Online shopping is unproblematic and quick. You lot might enjoy the comfort and convenience of buying your favorite products in a few clicks or taps. Sometimes, however, when your order arrives, you may realize that the production isn't exactly what you expected. It may not be of the right size or color, or in rare cases you might notice that it is defective or damaged. What do y'all do now? This is where the Flipkart Production Returns process makes your life easier.
The Flipkart Product Returns Process Explained
This handy reference guide helps y'all understand how the Flipkart product returns process works:
Here Is How The Flipkart Production Returns Process Works:
- Log in to Flipkart and go to your Orders tab. Tap or click on Return to create a request.
- Select your applicable reason of render — based on which the option of substitution, where applicative, will announced. Three options will be available:
- Exchange: Your social club will be exchanged for a new identical production of a different size or color
- Replace: The product in your order will be replaced with an identical production in case it is damaged (cleaved or spoiled) or defective (has a functional problem that causes it non to work).
- Refund: If the product of your option is unavailable in your preferred size or color or model, or if it is out of stock, you lot may decide that you want your money back. In this scenario, you may choose Refund to have your coin returned to yous (Meet Stride 6)
- Depending on the kind of product you wish to render, your return asking may accept to undergo a verification process
- Following verification, you will be required to confirm your decision based on the category of production ordered.
- Keep fix all the requisite items necessary for a smooth returns procedure — including invoice, original packaging, toll tags, freebies, accessories, etc.
- Pickup and Commitment of your lodge will be scheduled hand-in-hand in case of exchanges and replacements
- Refund will be initiated and processed if applicative
- Your request will be fulfilled according to Flipkart's returns/replacement guarantee
How Long Does The Flipkart Product Returns Procedure Take?
As presently as y'all fill out the Returns form online, y'all will receive an email at your registered email accost and an SMS on your registered mobile telephone number. Yous can as well rails the process by visiting the My Account page on your laptop or smartphone past clicking on My Orders. If you're going in for an exchange, your replacement production will exist delivered to you at the same time as the pick-upwards in virtually cases. Think to keep tracking your order.
Click hither to know more than nigh Flipkart production returns.
Flipkart Product Returns Policy For Different Product Categories
Returns is a facility provided by corresponding sellers straight nether this policy in terms of which the pick of replacement and/or refund is offered by the corresponding sellers to you.
The returns policy brings in a lot of changes keeping in heed our loyal customer base.
One small caveat, all products listed nether a particular category may not take the same returns policy.
Consider 4 buckets to understand our return policy
- 10 days
You lot may request for a replacement within x days of delivery for all electronics (Large appliances, mobile phones, laptops etc.) and a few verticals in Lifestyle. Click here for more details.
- 30 days
You lot may asking for a refund/ replacement/ exchange inside thirty days of delivery for the lifestyle category which includes habiliment (excluding lingerie, innerwear, socks and freebies), footwear, eyewear, fashion accessories and jewellery (non-precious). Click here for more details.
Note: Be aware that for the above ii buckets Flipkart'south returns policy applies as long as the items are unused, undamaged and with all original tags & packaging intact.
- No returns
Certain products cannot exist returned. View this list hither.
Production Returns – Mutual Scenarios
When is your order eligible for product returns, substitution, replacement or refund?
Explore some of the scenarios to proceeds a better understanding so that you brand an informed option and experience peace of mind when you store on Flipkart.
- When your order is damaged, defective or tampered
First, cheque if there is whatever damage to the production that y'all ordered. Sometimes, the package may appear to exist damaged due to shipping and treatment but the product inside the packaging may exist in good condition. However, if you notice that your package has been tampered with or the production is not sealed properly in its box, you can refuse the order on the spot. If you notice this after you accept the package, yous may opt to raise a Render request. Click on the Orders tab in the Flipkart mobile app or desktop site to find the Return option. Opt for this and follow the adjacent steps of the process. The Flipkart product returns team volition take over from here.
Depending on the category of product ordered, you may opt for a Replacement or Refund.
- Unexpected fit, color or way
Ordered a pair of running shoes and discovered that they don't fit you lot? Don't worry. Log into your Flipkart account, become to My Orders tab, click on Return, choose the reason as size fit issue and select the Exchange option. Exchanges are an option when the size does not fit yous OR you do not like the color of the product.
- Product returns and replacement in case of Out of Stock products
Ordered a t-shirt and discovered that it does non fit? What if at that place is no replacement available in that size?
You can get a total refund for the t-shirt from the same My Orders tab. In fact, y'all tin can get a refund for whatever product you club from the Lifestyle category
Merely if you similar the t-shirt so much that you'd like to go along an center on when it comes back in stock, just click on the Notify Me feature. When your favorite tee is available with a seller on Flipkart, y'all volition receive a notification and then that yous take some other chance to purchase exactly what you lot like.
- You ordered one affair, just got something else
And then, you ordered a Captain America mobile cover for your Moto G, but when the package arrived you got a golden iPhone cover. While this is not a common occurrence, such scenarios should be immediately alerted for Returns.
Once notified for return, our delivery personnel will collect the product delivered to you lot and provide you with a replacement of the exact product that y'all ordered. Think to read the return policy on the folio where your product is described.
All returns are covered by the Flipkart replacement guarantee.
- If y'all want a refund
If you lot are unsatisfied with your replacement, or if the specific product or model that you want is out of stock, our customer support team may advise you to opt for a refund.
Choose the Request Return option after filling out the details from your My Orders page. Your refund volition exist candy after approval. Once your refund has been approved, your coin will be credited back to you in one of 3 ways:
- Equally an IMPS transfer if you lot have paid via greenbacks-on-delivery
- Every bit a refund via the same source that you lot used to pay for the order (chosen Back to Source). For example, this means that if you paid via your HDFC Debit card, your refund will be credited to the same business relationship.
- Via IMPS into a bank account specified by you lot while creating the return, if you choose to get refund into a bank account instead of taking refund Back to Source. (Available for Debit Card and Netbanking forward payments).
- A production bought from Flipkart is not functional during its warranty period
The Flipkart replacement guarantee stands applicative during the specified period, depending on the seller's return policy and the production category. It is important to first bank check the Replacement Guarantee period on the product folio and then ask for a 'Return'.
If, for some reason, you discovered that the product you ordered has some malfunction or is not working past this guarantee flow, go far bear upon with the authorized service center of the brand in your city, just equally y'all would with whatever product that you might buy at an offline retailer.
We hope that reading this article has made y'all experience more at ease about product returns on Flipkart. If you lot accept farther queries, we encourage you lot to carefully read the consummate FAQ on Flipkart production returns and exchanges.
All the same take questions? Click hither to detect out more about how you can get in affect with Flipkart.
Infographic past Sadhna Prasad | Flipkart Stories
Source: https://stories.flipkart.com/flipkart-product-returns-2/
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